Privacy Policy

1. Information we collect

Information you give us. When you send a message through our contact form, we collect:

• Your first name and last name
• Your phone number and email address
• Your country
• The message you write, which may describe your project

Information collected automatically. Like most websites, our hosting provider records standard technical data when pages are requested, such as your IP address, browser type, device type, and the pages requested. We also use Google reCAPTCHA Enterprise (through Firebase App Check) to tell real visitors from automated abuse, which means Google receives certain technical signals from your browser when you use the contact form.

2. How we use your information

• To reply to your enquiry and discuss your project or quote
• To protect our website and contact form from spam, fraud, and abuse
• To maintain, secure, and improve this website
• To comply with legal obligations

We do not sell your personal information, and we do not use it for advertising.

3. Cookies, analytics, and fonts

This website does not currently use advertising cookies or third-party analytics. If that changes, we will update this policy before it takes effect.

Our pages load fonts from Google Fonts, which means Google receives your IP address when a page loads. Google reCAPTCHA may also set or read cookies as part of its security checks. These services are governed by Google’s own privacy policy.

4. Who we share information with

We use trusted service providers to run this website and process your information on our behalf:

• Google Firebase: website hosting, and secure storage of contact form submissions in Cloud Firestore
• Google reCAPTCHA Enterprise and Firebase App Check: abuse and spam protection
• Google Fonts: delivery of website fonts

These providers may process data on servers outside your country. We may also disclose information if required by law or to protect our rights, our users, or the security of our website. We do not share your information with anyone else without your consent.

5. How long we keep your information

We keep enquiries for as long as needed to respond to you and to maintain reasonable business records of our communications. You can ask us to delete your information at any time (see "Your rights"), unless we are required by law to keep it.

6. Security

We take reasonable technical and organisational measures to protect your information, including encrypted connections (HTTPS), access controls on stored submissions, and bot protection on our contact form. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

7. Your rights

Depending on where you live, you may have the right to:

• Ask what personal information we hold about you and get a copy
• Ask us to correct information that is inaccurate
• Ask us to delete your information
• Withdraw consent for us to use your information

To make a request, email bluglw@gmail.com. We may need to verify your identity before acting on it.

8. Children

This website is intended for businesses and adults. We do not knowingly collect personal information from anyone under 18. If you believe a child has sent us information, contact us and we will delete it.

9. Links to other websites

This website links to third-party sites such as LinkedIn, Instagram, X, and the Chrome Web Store. We are not responsible for their content or privacy practices, so please review their policies.

10. Changes to this policy

We may update this policy from time to time. The "Last updated" date at the top shows when it last changed. Continued use of the website after an update means you accept the revised policy.

11. Contact us

For questions about this policy or your information, email bluglw@gmail.com.